Privacy Policy

1. Information We Collect

We collect the following types of information when you use our App:

a. Personal Information:

• Name
• Contact information (email address, phone number)
• Shipping addresses
• Profile information (such as username, password, and profile photo)

b. Non-Personal Information:

• History of items ordered

2. How We Use Your Information

• To provide and maintain the App and Services
• To process transactions and deliver shipments
• To send you notifications and updates
• To respond to customer service requests and inquiries
• To comply with legal obligations

3. Sharing of Your Information

We do not share your personal information with third parties except in the following cases:

• Legal Compliance: We may disclose your information when required to do so by law, such as in response to a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred.

4. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

5. User Rights

Under Indian law, you have the following rights with respect to your personal information:

• Access and Rectification: You can access and update your personal information by logging into your account or contacting us directly.
• Deletion: You may request the deletion of your personal information, subject to certain exceptions (such as when we need to retain data for legal or business purposes).
• Opt-out: You can opt out of receiving marketing communications by clicking on the unsubscribe link in emails or adjusting your notification preferences within the App.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience with the App. Cookies are small files stored on your device that help us analyze usage patterns and improve the functionality of the App. You can control the use of cookies through your device settings, but disabling cookies may affect the performance of the App.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your information is no longer needed, we will securely delete or anonymize it.

8. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. International Data Transfers

If you are accessing the App from outside India, please note that your information may be transferred to and stored in India or other countries where our servers or service providers are located. By using the App, you consent to such transfers in accordance with this Privacy Policy.

10. Children’s Privacy

Our App is not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we learn that we have collected personal information from a child, we will take steps to delete such information as quickly as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on the App or by sending a notification. Your continued use of the App after such updates will constitute your acceptance of the revised Privacy Policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

H3 Sciences
64/47 A Belgachia Road, Kolkata 70037
Email: admin@samannagardens.com